Accessibility statement for Leicester Creative Business
This accessibility statement applies to the Leicester Creative Business websites:
• https://leicestercreative.business/
• https://lcbdepot.leicestercreative.business/
• https://phoenixsq.leicestercreative.business/
• https://makersyard.leicestercreative.business/
These websites are run by Leicester City Council. We want as many people as possible to be able to use our website. For example, that means you should be able to:
• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
An accessibility audit carried out in February 2026 identified a number of issues affecting WCAG Level A and AA success criteria. These issues have since been reviewed and addressed by our development team.
Following these improvements, the websites are compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Accessibility is an ongoing process and we regularly review our websites to identify and address any potential accessibility issues.
Feedback and contact information
If you need information on these websites in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact:
• email info@lcbdepot.co.uk
• call 01162616800
We will consider your request and get back to you as soon as we can.
If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us using the details above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Leicester City Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
These websites are compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Content that’s not within the scope of the accessibility regulations
The map on our contact us page may not be fully accessible to all users. This is exempt from the accessibility regulations. We have, however, provided our address in an accessible format.
What we’re doing to maintain accessibility
Accessibility is considered as part of all ongoing website development, content updates and design work. We regularly review our digital services to ensure they remain accessible and continue to meet recognised accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 16th March 2026. It was last reviewed on 16th March 2026
These websites were last tested on 20th February 2026. These websites were tested for compliance with the Web Content Accessibility Guidelines V2.2 level A and AA, and the test was carried out by Web Usability Partnership Ltd.
A representative sample of pages across the Leicester Creative Business, LCB Depot, Phoenix Square and Makers Yard sites was tested. We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.
Following the audit, issues identified during testing were addressed and improvements were implemented to ensure the websites meet accessibility requirements.